FAQs

Orders ship within one to two business days after order. Time in transit for ground shipping is 4 to 6 business days depending on where you are located. Your order will be shipped from our warehouses all over the world.

*Please note this does not include our 1-2 day processing time*

*We assess our metric performance through quality. We have a thorough quality check before sending out each order, which is why processing time can vary from 1-2 business days.

On the day your order is shipped you will be sent an email with your tracking information. Orders shipped via UPS, USPS can be tracked here by entering tracking number. Time in transit for ground shipping is 4 to 6 business days depending on where you are located. Pro numbers and web tracking is provided by email.

We accept Visa, Mastercard, American Express and PayPal and ordering on our site is secure. We do not ship COD or accept personal checks.

Please contact us if you need to cancel your order: info@warehouseschoice.com.

Please contact us if any of your order is damaged or missing. Damaged shipments are rare and will be replaced or refunded. Shipments are insured by UPS so please inspect your shipment upon delivery and report any damage to the UPS driver.

Yes, However, there are locations we are unable to ship to. If you happen to be located in one of those countries, we will contact you or feel free to contact us at info@warehouseschoices.com.

To contact us, please contact info@warehouseschoice.com or call us at +1(514) 574-2039 Monday through Friday from 8AM - 8PM EST or Saturday from 9:30AM - 6PM EST.

We currently use UPS, USPS, FEDEX or DHL and other services to ship packages out to our customers. We have US based manufacturers and brands that we partner with to get our customers the fastest and most reliable shipping time possible. Please note that items that are not available in the US warehouse are shipped overseas.

Shipping time are subjective and can vary by location. Our estimate times are as follows:

United States:  4-6 Business Days

*Please Note this does not include our 1-2 day processing time*

*We access our metric performance through quality. We are  thorough quality check before sending out each order, which is why processing time can vary from 1-2 business days*

Yes. Once your order ships, you will receive an email containing your tracking information. Once you receive that email, you can consistently update yourself through our"TRACK MY ORDER" tab up above for full clarity and to prevent your package from getting lost. If you haven't received tracking info within 5 days, please feel free to contact us and will work something out.

* Please Check your Junk/Spam email before contacting customer support*

For different shipping companies, it take 2-6 business days for the tracking information to update on the system. If your order was placed more than 10 business days ago, and there is still no information on your tracking number, do not hesitate to contact our support system.

For logistical and supply chain reasons, there is a chance that your items (although in the same purchase) will sometimes be sent in separate packages.

This is because our store operates through multiple warehouses and not all products are stored in one warehouse.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging from which you received your order. Our policy lasts 28 days. If 28 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. Please refer to our "return Policy" for additional information.

For more information on our Refund Policy, click Here!

If for any reason you changed your mind and decided you do not want your order, you may cancel and receive a full refund within 12 hours of your purchase. One 12 hours has gone up, our team may have processed your order and we may be unable to cancel your order immediately. However, once you receive your item, you have 28 days to return your item to us. Please make sure you return the item its original condition) and you will receive a full refund. If the item arrives damaged or not in original condition ( evidence will be provided), we have the right to charge a restocking fee of 20% depending on the severity of the issue. All communication will be properly communicated via info@warehouseschoice.com.

Please confirm you are eligible for a return. If applicable, please send an email at info@warehouseschoice.com by specifying your name and order number in the subject, so we can refer you to the proper instructions as soon as possible.

There is No Cost when the product is incorrect, damaged by the carrier, or defective in another way. 

But when the customer purchased the wrong product, it doesn't fit, or they no longer want the item, In this cases we charge 5 USD for return shipping.