Accessibility Statement

Last Updated: November 24, 2025

At WAREHOUSECHOICE, we are committed to ensuring that our website is accessible to everyone, including individuals with disabilities.
We believe that all customers—regardless of physical ability, age, or technology—should be able to shop comfortably, navigate easily, and interact with our online store without barriers.

We strive to follow global accessibility standards in compliance with:

  • WCAG 2.1 AA Guidelines (Web Content Accessibility Guidelines)
  • ADA (Americans with Disabilities Act)
  • AODA (Accessibility for Ontarians with Disabilities Act)
  • Canada’s Accessible Canada Act
  • International inclusive design best practices

Our ongoing efforts aim to deliver a user-friendly and inclusive shopping experience for customers worldwide.

1️. Our Commitment to Accessibility

We are continuously improving the accessibility of our website by:

  •  Offering clear structure & easy navigation
  • Using readable fonts and color contrast
  • Ensuring compatibility with assistive technologies
  • Improving keyboard and screen-reader accessibility
  • Simplifying forms, buttons, and interactive elements
  • Adding accessible ALT text to images
  • Enhancing responsiveness for mobile, tablet, and desktop
  • Regularly testing accessibility functions

Our goal is to make WAREHOUSECHOICE accessible to the widest possible audience.

2️. Accessibility Features We Implement

To support customers with different needs, we incorporate:

Screen Reader Compatibility

Our website works with major screen readers such as:

  • NVDA
  • JAWS
  • VoiceOver
  • TalkBack

Keyboard Navigation Support

You can navigate our website using:

  • Tab
  • Enter
  • Arrow keys
  • Skip navigation shortcuts

High Color Contrast

Text, buttons, and icons are designed with contrast ratios suitable for low-vision users.

Text Enlargement

You may zoom or enlarge content up to 200% without loss of functionality.

Alt Text & Accessible Images

Product images include descriptive alt tags for screen readers.

Captioning / Descriptive Content

Non-text content is supported with clear descriptions where necessary.

Logical Content Structure

Headings, labels, and links follow semantic and structural accessibility standards.

Responsive Layout

Accessible on all devices:

  • Smartphones
  • Tablets
  • Laptops
  • Desktops

3️. Ongoing Accessibility Efforts

Accessibility is not a one-time project—it is an ongoing commitment.
We continuously:

  • Review new WCAG updates
  • Update accessibility features
  • Fix any identified barriers
  • Test with automated tools and manual audits
  • Train staff on accessibility guidelines
  • Improve user-interface design

As our website grows, we aim to enhance accessibility even further.

4️. Areas We Are Working to Improve

Although we strive to meet all accessibility standards, some parts may still require improvement due to:

  • Third-party tools
  • Embedded apps
  • External payment gateways (e.g., PayPal, Shop Pay, Google Pay)
  • User-generated content
  • Supplier-provided product media

We are working to address these issues as technology evolves.

5️. Third-Party Services and Accessibility

Some accessibility limitations may come from external services beyond our control, including:

  • Shopify platform limitations
  • Payment processors
  • Analytics tools
  • Social media integrations
  • Advertising networks

We encourage providers to maintain accessible solutions.

6️. Feedback & Support

Your feedback is extremely valuable.
If you experience any accessibility barriers while using our website, please let us know.

You may contact us at:

Email: info@warehouseschoice.com 

Phone: +1 (514) 574-2039

Business Hours: Monday - Friday 8:00 AM to 8:00 PM (GMT-05:00) Eastern Standard Time (Toronto).

Saturday 9:00 AM to 6:00 PM, (GMT-05:00) Eastern Standard Time (Toronto).

When reporting an issue, please include:

  • Page URL
  • Description of the barrier
  • Type of device (PC, Mac, iPhone, Android)
  • Browser used
  • Assistive technology used (if any)

We aim to respond to all accessibility inquiries within 3–5 business days (Monday - Saturday).

7️. Accessibility Alternatives

If you face difficulty accessing parts of our website, we can assist you directly:

  • Help placing orders
  • Provide product information
  • Offer support via phone or email
  • Provide accessible alternative documents

Just contact our support team.

8️. Legal Compliance Statement

WAREHOUSECHOICE is committed to meeting applicable accessibility laws across:

  • Canada
  • The United States
  • The European Union
  • International accessibility requirements

We follow accessibility principles of equality, usability, and respect.

9️. Future Accessibility Goals

We plan to continue:

  • Enhancing screen-reader labels
  • Improving keyboard interactive elements
  • Offering more descriptive product content
  • Ensuring consistently accessible layouts
  • Periodic accessibility reviews

Accessibility improvements are ongoing and central to our mission.

10. Changes to This Accessibility Statement

We may update this Accessibility Statement as we improve accessibility features or comply with updated laws.

Changes take effect immediately when posted on this page.